Data Protection

Afun Privacy Policy — Your Information Is Secure

Your personal information is our top priority. This page explains clearly how Afun collects, stores, and protects your data.

Last Updated: January 2026
1

Types of information collected

We collect various types of information while you use the Afun platform. This data is collected solely to provide you with the best gaming experience and to meet our legal obligations.

Types of information we collect:

Data Type Example Reason for Collection
Identity-Related Name, Date of Birth, NID For KYC verification and age confirmation
Contact Information Mobile Number, Email Account management and notifications
Financial information BKash/Nagad number, transaction history Payment Processing & Fraud Prevention
Device & Technical IP address, browser, OS Security & Fraud Detection
Gaming behavior Bet History, Session Duration To Ensure Responsible Gaming
Important: We never store your password or full payment card number. All sensitive information is kept in encrypted form.

When you use the Afun mobile app or website, certain technical information is collected automatically. This includes your device's IP address, browser type, operating system, and how long you spend on each page. This data is used to improve site performance and ensure security.

2

Purpose of Data Use

Afun uses your information only for specific, legitimate purposes. We never use your data for unrelated purposes or sell it to third parties.

The reasons we use your information:

  • Account registration and verification: Your identity is verified using the information provided at registration.
  • Payment Processing: Financial information is required to process deposits and withdrawals securely.
  • Customer Service: Your account information is accessed to resolve your issues quickly.
  • Sending Promotional Offers: With your consent, you will be informed about relevant bonuses and promotions.
  • Fraud & Unauthorized Access Prevention: Transactions are analyzed to detect unusual activity.
  • Fulfilling legal obligations: Certain data must be retained to meet regulatory requirements.
  • Ensuring Responsible Gaming: Identifies signs of excessive play and provides assistance.
Good to Know: You can opt out of marketing emails or SMS at any time. Just let our support team know.
3

Data Storage & Security Practices

Afun uses industry-leading technology to protect your privacy. Our servers and data infrastructure are kept up to date and undergo regular third-party security audits.

Key features of our security practices:

  • SSL/TLS encryption: All data transfers are secured with 256-bit SSL encryption.
  • Firewall Protection: Servers are protected by advanced firewalls.
  • Two-Factor Authentication: Additional verification steps apply for sensitive actions.
  • Data Masking: Sensitive information is partially masked on screen.
  • Regular Backups: Data is securely backed up across multiple locations.

Your information is retained for as long as your account is active or as required by law. After account closure, certain data must be kept for a defined period to meet legal obligations, after which it is securely deleted.

Security Guarantee: No Afun employee will ever ask for your password. If you receive such a request, contact support immediately.
4

Sharing Information with Third Parties

Afun never sells or rents your personal information to third parties for commercial purposes. However, in certain specific circumstances, limited information may be shared with trusted partners.

When and with whom information may be shared:

  • Payment Processors: Required details are provided for payment providers such as bKash and Nagad to complete transactions.
  • KYC verification services: We work with accredited verification providers to confirm your identity.
  • Law enforcement agencies: Information may be disclosed when required by a court order or legal obligation.
  • Anti-Fraud Services: Data is securely verified with specialized services to detect fraud.

All third-party service providers are required to comply with Afun's privacy standards. They may only use data for specified purposes and nothing else.

5

Cookies & Tracking Technologies

Afun's website and app use cookies and similar technologies to improve your browsing experience and keep you logged in so you don't have to sign in every time.

Types of cookies we use:

  • Essential cookies: Essential for the site to function properly. These cannot be disabled.
  • Functional cookies: Used to remember your preferences and settings.
  • Analytics Cookies: Used to analyze site usage and drive improvements. These can be disabled.
  • Security Cookies: Helps detect fraud and unauthorized access.
Cookie controls: You can disable non-essential cookies in your browser settings. Note that this may affect some features of the site.

We do not use cross-site tracking or third-party advertising network cookies. Information about your gaming behavior is never used for advertising purposes.

6

Your Data Rights

Afun believes you should have full control over your own data. That's why we provide you with the following rights:

  • Right to Access: To find out what information we hold about you, submit a request to our support team.
  • Right to Rectification: You can request corrections to any inaccurate or outdated information.
  • Right to Erasure: You can request deletion of your data under certain circumstances.
  • Right to Restrict Processing: You can request that the use of your data for specific purposes be restricted.
  • Right to Data Portability: You can request a copy of your data in a portable format.
  • Right to Opt Out of Marketing: You can opt out of receiving promotional messages at any time.

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 business days.

7

Data Deletion Request Process

If you would like Afun to delete your personal information, please follow the steps below. Please note that some data may need to be retained for a specific period due to legal obligations.

1

Contact Us via Live Chat

Contact Afun's 24/7 live chat support and send a message mentioning "Data Deletion Request".

2

Verify Identity

Some information will be verified to confirm your identity for security purposes.

3

Request confirmation

Once your request is processed, you will be notified by email or SMS.

4

Processing Complete

Legally erasable data will be deleted within 30 business days, and you will be notified once complete.

8

Privacy Policy Updates

Afun may update this Privacy Policy from time to time. If significant changes are made, we will post a notice on our website and notify you at your registered email address.

Continued use of Afun after any changes will be considered acceptance of the updated policy. We recommend reviewing this page periodically.

Last Updated: January 2026. Next review scheduled: July 2026.

Quick Facts

Data Encryption 256-bit SSL
Sale to Third Parties Never
Response Time 30 Days
Support 24/7
Last Updated Jan 2026

Contact Us

For any privacy-related questions or requests, please reach out to our support team.

24 hours a day, 7 days a week

Your Privacy Is Our Priority

Full Encryption

All your information is secured with 256-bit SSL encryption. From transactions to personal details — everything is protected.

No Data Sales

Afun never sells or rents your personal information to third parties. Your data is used solely to provide you with our services.

Your Control

You have full rights to view, correct, or delete your personal data. Submit a request to our support team at any time.

Regular Security Audits

Our systems undergo regular security audits by third-party experts to ensure your information remains protected.

Minimal Data Collection

Afun only collects information that is necessary. We do not request or store any data beyond what is needed.

Marketing Opt-Out Options

You can opt out of promotional messages and notifications at any time, hassle-free.

Privacy Policy FAQs

No. Afun never sells or shares your mobile number or email with advertisers or other companies. Only limited data is used where required for payment processing or legal obligations.

After account closure, certain financial transaction records must be retained for a specific period due to legal obligations. Once that period ends, all data is securely deleted.

If your Afun account is accessed from a new device or an unusual location, you will be notified by SMS or email. If you notice any suspicious activity, change your password immediately and contact support.

Yes, gaming history is retained. However, it is used solely to ensure responsible gaming, resolve disputes, and meet legal obligations. This information is never used for commercial purposes.

If you believe your privacy has been violated, please submit a written complaint to our support team first. We will respond within 72 hours and take appropriate action.
🔐

Your Information Is Safe — Get Started Now

Your privacy is fully protected at Afun. Register today in a secure environment and enjoy your favorite games.

Data Secured No Data Sales 24/7 Support

For Players Aged 18+ · Read the Responsible Gaming Policy

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